Privacy Policy — How 89bd Protects Your Personal Information

1Overview

This privacy policy applies to all personal data processed by 89bd in connection with the services we provide. 89bd is committed to protecting the privacy and security of every player who uses our platform. We understand that trusting an online betting platform with your personal and financial information is a big deal, especially in a market like Bangladesh where data protection awareness is growing rapidly.

At 89bd, we follow industry-standard data protection practices and go beyond the minimum requirements wherever possible. We collect only the data we genuinely need, we store it securely, and we never use it for purposes you have not agreed to. This policy is written in plain English so you can actually understand what is happening with your information when you use 89bd.

2Data We Collect

When you interact with 89bd, we collect different types of information depending on what you are doing on the platform. Here is a breakdown of the categories:

3How We Use Your Data

89bd processes your personal data for specific, legitimate purposes. We do not collect data for the sake of collecting it. Every piece of information serves a clear function:

• To create and manage your 89bd account, verify your identity and ensure you meet eligibility requirements for using the platform.
• To process deposits, withdrawals and other financial transactions securely and accurately on 89bd.
• To comply with legal and regulatory obligations, including anti-money laundering checks, responsible gaming requirements and tax reporting where applicable.
• To provide customer support and respond to your enquiries, complaints or requests related to your 89bd account.
• To improve the 89bd platform by analysing usage patterns, identifying technical issues and understanding which features players value most.
• To detect and prevent fraud, money laundering, cheating and other prohibited activities on 89bd.
• To send you important account notifications, including security alerts, policy changes and transaction confirmations from 89bd.
• To personalise your experience on 89bd by showing relevant games, promotions and content based on your preferences and activity.

4Data Storage and Security

Protecting your data is not just a policy checkbox for 89bd — it is a core operational priority. Here is how we keep your information safe:

• All data transmitted between your device and the 89bd servers is encrypted using TLS 1.3 protocol, the same standard used by major banks and financial institutions.
• Personal and financial data stored on 89bd servers is encrypted at rest using AES-256 encryption. Even in the unlikely event of a server breach, your data would be unreadable.
• Access to player data within 89bd is restricted on a need-to-know basis. Only authorised personnel with specific roles can access sensitive information, and all access is logged and audited.
• 89bd conducts regular security assessments, penetration testing and vulnerability scans to identify and address potential weaknesses before they can be exploited.
• We maintain comprehensive backup systems to ensure your data is not lost due to hardware failure, natural disasters or other unforeseen events affecting 89bd infrastructure.

5Cookies and Tracking Technologies

89bd uses cookies and similar technologies to make the platform work properly and to improve your experience. Here is what you need to know:

• Essential cookies are required for basic platform functionality on 89bd, including keeping you logged in, processing transactions and maintaining security. These cannot be disabled.
• Performance cookies help 89bd understand how players use the platform — which pages are visited most, where users encounter issues and how long sessions typically last. This data is anonymised.
• Functional cookies remember your preferences on 89bd, such as language settings, display options and recently played games, so you do not have to set them every time you visit.
• 89bd does not use third-party advertising cookies or tracking pixels that follow you across other websites. Your browsing activity on 89bd stays on 89bd.

6Data Sharing and Third Parties

89bd does not sell your personal data. Full stop. We do not rent it, trade it or give it away for marketing purposes. However, there are limited circumstances where sharing is necessary:

• Payment processors who handle deposits and withdrawals on behalf of 89bd. These providers only receive the minimum data needed to process your transaction.
• Identity verification services that help 89bd confirm your age, identity and address during the KYC process.
• Regulatory authorities and law enforcement agencies when 89bd is legally required to disclose information, such as in response to a court order or regulatory investigation.
• Professional advisors including lawyers, auditors and insurers who provide services to 89bd under strict confidentiality agreements.

All third parties who process data on behalf of 89bd are contractually required to maintain the same level of data protection that we apply internally.

7Your Rights

As a player on 89bd, you have specific rights regarding your personal data. You can exercise any of these by contacting our support team:

• Right to access — request a copy of all personal data 89bd holds about you.
• Right to correction — ask 89bd to update or correct any inaccurate information in your profile.
• Right to deletion — request that 89bd delete your personal data, subject to legal retention requirements.
• Right to restriction — ask 89bd to limit how we process your data in certain circumstances.
• Right to data portability — receive your data from 89bd in a structured, machine-readable format.
• Right to object — object to certain types of data processing by 89bd, including profiling.

89bd will respond to all data rights requests within 30 days. In complex cases, we may extend this by an additional 30 days, but we will let you know if that happens.

8Data Retention

89bd retains your personal data only for as long as necessary to fulfil the purposes described in this policy. Specific retention periods include:

• Account data is retained for the duration of your active relationship with 89bd, plus a minimum of 5 years after account closure to comply with regulatory requirements.
• Transaction records on 89bd are kept for a minimum of 7 years as required by anti-money laundering regulations.
• Technical logs and analytics data are retained for up to 24 months before being anonymised or deleted from 89bd systems.
• Customer support correspondence is retained for 3 years after the last interaction with 89bd support.

9Protection of Minors

89bd does not knowingly collect or process personal data from anyone under the age of 18. Our platform is strictly for adults only. If we discover that a minor has created an account on 89bd, we will immediately close the account and delete all associated personal data. If you believe a minor is using 89bd, please contact our support team immediately.

10Changes to This Policy

89bd may update this privacy policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will notify registered players via email and display a prominent notice on the 89bd platform. The "last updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this policy periodically.

11Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your data rights, or have concerns about how 89bd handles your information, reach out to us:

• Email: [email protected]
• Live chat: Available 24/7 on the 89bd website and app

We take every privacy enquiry seriously and aim to respond within 24 hours.